Shipping policy

SHIPPING & RETURNS


Domestic Shipping Policy 

Shipment processing time

Orders are normally shipped out within 2-21 business days depending on product ordered. If there will be a significant delay in shipment of your order, we will contact you via email.

Please note Pre - Orders will take longer, this is normally stated on product description.

All orders are shipped via RoyalMail.

International Shipping Policy

Shipment processing time

 

​Orders are normally shipped out within 2-21 business days depending on product ordered.

Orders are not shipped on weekends or holidays. 

- DHL Express is used for door to door international orders. Delivery time is 1-4 working days for Europe and United States and between 4-10 for rest of the world. PLEASE NOTE THIS SERVICE IS TRACKED. Maximum compensation offered for LOSS/DAMAGED goods £60 GBP.

- International orders are shipped via DHL Expedited Tracked. Delivery time is 5-21 working days for Europe, United States and rest of the world. PLEASE NOTE THIS SERVICE IS TRACKED. Maximum compensation offered for LOSS/DAMAGED goods £25 GBP. This service is provided by DHL in partnership with Deutsche Post.

- International orders are shipped via RoyalMail International Signed and/or Tracked. Delivery time is 5-15 working days for Europe, United States and rest of the world. PLEASE NOTE THIS SERVICE IS TRACKED. Maximum compensation offered for LOSS/DAMAGED goods £50 GBP.